At Wesley Manor, our mission has always been centered on creating a welcoming, supportive environment where residents feel truly at home. The results of our 2026 Resident and Family Satisfaction Survey affirm that commitment and inspire us to continue raising the standard of excellence in senior living.
We are incredibly grateful to the residents and families who took the time to share their feedback. Their voices help shape our community and guide our ongoing efforts to provide compassionate care, meaningful connections, and a strong sense of belonging.
What the 2026 Survey Revealed
This year’s Wesley Manor resident satisfaction survey results highlight the strength of our community and the dedication of our team members:
- 85 percent overall satisfaction rating
- 95 percent satisfaction with staff
- Quality of Care score: 91
- Net Promoter Score: 55
- 99 percent of residents report a strong sense of belonging and acceptance
- 90 percent feel well informed about community happenings
These numbers tell an important story. They reflect not only high quality care, but also an environment where residents feel valued, connected, and supported every day.
A Community Built on Care and Connection
One of the most meaningful results from this year’s Wesley Manor resident satisfaction survey is that 99 percent of residents feel a strong sense of belonging and acceptance. This speaks to the heart of what makes Wesley Manor special. We are more than a senior living community. We are a place where friendships grow, relationships flourish, and every individual is respected and embraced.
Equally important is the feedback showing that 90 percent of residents feel well informed about what is happening within the community. Open communication and transparency are essential to building trust, and we are proud to maintain strong connections with both residents and their families.
Recognizing Our Dedicated Team
Behind every positive survey response is a team member who goes above and beyond. The 95 percent satisfaction rating for staff reflects the compassion, professionalism, and dedication our team demonstrates each day.
From caregivers and nurses to dining staff and life enrichment coordinators, every team member plays a role in creating an environment where residents feel safe, respected, and cared for. Their commitment is the foundation of our success.
Continuing to Grow and Improve
While we are proud of these results, we also view them as motivation to keep improving. Feedback from residents and families helps us identify opportunities to grow, enhance services, and continue delivering an exceptional experience.
At Wesley Manor, excellence is not a destination. It is an ongoing journey.
Thank You for Your Trust
We extend our sincere thanks to everyone who participated in the 2026 survey. Your feedback is invaluable, and your trust means everything to us.
Together, we continue to build a community where residents feel cared for, connected, informed, and truly at home.
To learn more about Wesley Manor and our commitment to exceptional senior living, visit here.
To schedule a tour or learn more, call (502) 969-3277 or submit your inquiry here.